＜Notes regarding issuing tickets＞

• Please purchase tickets reserved through the Fujikyu call center or Hassha All-right-net at the ticket counters of Mt. Fuji Sta. , Kawaguchiko Sta., Fujikyu Highland or your local convenience store (Lawson, Familymart) by 17:00 on the day before departure.
• Online bookings (Japan Bus Online) for this route can only be made for up to three people.
• Customers purchasing tickets at the Keihin Express Sales Counter must first make reservations at Keikyu Express Bus Reservation Services and purchase tickets by 17:00 on the day before departure.
• If tickets are not purchased by 17:00 on the day before departure, reservation will be canceled.

＜Notes when riding buses＞

• Reservations only. (However, tickets may be purchased without reservation if there are vacant seats).
• Reservations are accepted from exactly one month prior to departure (for months with differing days, it may be available from the first day of the following month).
• In addition, telephone reservations will be accepted from 9:00 am only on the reservation start date.
• For changes or cancellations of prior reservations, please contact the reservation center by 17:00 on the day before departure.
• No refunds will be made in the event of delays due to road conditions or other unavoidable reasons.
• The bus company will not bear any responsibility for any losses occurring from delays.
• Pre-school children (aged 6 or below) are free. But as a general rule, they will be asked to pay children's fees if they wish to sit in a seat of their own.
• Passengers are responsible for keeping luggage inside bus. Large pieces of luggage, such as suitcases, etc. may be stored in the trunk of the bus, but in principle this is limited to one piece of luggage per passenger.
  The bus company will not bear any responsibility for any loss or damage incurred to luggage.
• For refunds for tickets purchased at sales counters, please inquire at the location which the ticket was purchased, before the departure date. Service charges will apply in these cases, defined separately.
• Tickets purchased at convenience stores cannot be refunded at sales counters.
  Please call the number shown on your ticket for a refund before your scheduled departure time and date. You will not be given a refund if you fail to do so.
• In either case, you be charged a handling fee for a refund in accordance with separate regulations.
• Furthermore, please note that tickets that have passed their scheduled departure times will be deemed invalid.
• Please note that if you lose or forget to bring your ticket, you may be required to purchase another one.
• Make sure to check the phone number when calling for reservations.
• Operating companies: Fujikyu Bus, Keihin Kyuko Bus
• Bicycles may not be brought onboard the bus on this route due to regulations laid down by the joint operating company.
  Thank you for your understanding and cooperation.